Tenant Find & Referencing
We market your property, arrange and accompany viewings, and put every applicant through thorough referencing — credit, employment, previous landlord and Right to Rent checks — before anyone signs a tenancy.
Residential Property Management
Hands-on property management for West Midlands landlords
From tenant find and referencing to rent collection, maintenance and compliance guidance — we look after the day-to-day so your rental property works for you, not the other way round.
- Tenant find & referencing
- Rent collection
- Maintenance coordination
- Compliance guidance
What we do
Full-service management, built around landlords
Whether you own one buy-to-let or a portfolio of twenty, we handle the practical work of letting and managing residential property across the West Midlands.
Rent Collection & Statements
Rent is collected each month and paid over to you with a clear statement, so you always know where you stand. If a payment is late, we chase it promptly and keep you informed at every step.
Repairs & Maintenance
Tenants report issues to us, not to you. We assess each job, obtain quotes from local contractors, get your approval where needed and see the work through to completion — with a record kept throughout.
Property Inspections
Regular, documented inspections during the tenancy, plus detailed check-in and check-out reports. You get a written summary with photos, and early warning of anything that needs attention.
Compliance Guidance
We help you keep on top of landlord obligations — gas safety certificates, electrical checks (EICR), EPC ratings, smoke and carbon monoxide alarms and deposit protection — with reminders before anything lapses.
Tenancy & Deposit Admin
Tenancy agreements drawn up and renewed on time, deposits registered with a government-approved scheme, prescribed information served correctly and notices handled properly when a tenancy ends.
Why landlords choose us
A straightforward service, done properly
We are a focused, independently run management service — honest about what we do, careful with your property and easy to deal with.
Local to the West Midlands
We work exclusively across Birmingham, the Black Country, Solihull and Coventry, so we know the local rental market, the tenant demand in each area and the contractors worth using.
One point of contact
You deal with a person who actually knows your property, not a call centre. Questions get answered, and decisions that need your input come to you quickly with a clear recommendation.
Clear, written communication
Statements, inspection reports and maintenance updates in plain English. You will always have a written record of what has happened at your property and what it cost.
Built for 1–20 property landlords
Our service is designed for private landlords with a single buy-to-let up to a growing portfolio — enough structure to keep everything compliant, without corporate red tape.
How it works
From first call to fully managed in four steps
Getting started is simple, and there is no obligation at any point before you instruct us.
Introductory call
Tell us about your property and what you need — full management, tenant find only, or something in between. We will explain exactly how we would handle it.
Property review
We visit the property, advise on realistic rent for the area, and flag anything that needs sorting before letting — including any compliance gaps.
Marketing & tenant setup
We market the property, run viewings and referencing, prepare the tenancy agreement, protect the deposit and complete a documented check-in.
Ongoing management
Rent collected, maintenance handled, inspections carried out and renewals managed — with regular statements and updates so you stay in control.
Where we work
Covering the West Midlands
We manage residential property throughout the region, including:
- Birmingham
- Wolverhampton
- Dudley
- Walsall
- West Bromwich
- Solihull
- Coventry
Own a property in a nearby town that is not listed? Get in touch — if it is within practical reach of our patch, we can usually help.
Common questions
Frequently asked questions
Straight answers to the things landlords ask us most often.
What does full management actually include?
Full management covers the whole lifecycle of a tenancy: marketing and viewings, tenant referencing, tenancy agreements, deposit protection, check-in, monthly rent collection with statements, maintenance coordination, periodic inspections, renewals and check-out at the end of the tenancy.
If you prefer, we can also discuss a lighter service such as tenant find only — tell us what you need and we will be upfront about whether it suits your situation.
How do you reference prospective tenants?
Every adult applicant goes through credit checks, employment and income verification, previous landlord references where available, and Right to Rent checks as required by law. We only put forward applicants who pass referencing, and we share the outcome with you before a tenancy is agreed.
What happens if a tenant stops paying rent?
We contact the tenant as soon as a payment is missed, keep a written record of all communication and keep you informed throughout. Most arrears are resolved early with prompt, professional contact. If a situation escalates, we will talk you through the formal options and what each involves, so you can make an informed decision.
Which compliance requirements do landlords need to meet?
The main ones for most residential lettings are: an annual gas safety certificate (if the property has gas), a valid Electrical Installation Condition Report (EICR), an Energy Performance Certificate (EPC) at the required rating, working smoke alarms on every floor and carbon monoxide alarms where required, and protection of the tenant's deposit in a government-approved scheme with the prescribed information served.
We track renewal dates for managed properties and remind you before anything expires. For anything specific to your property or licensing area, we will point you to the relevant guidance.
How often do you inspect the property?
We carry out a documented inspection in the early months of a new tenancy and then at regular intervals afterwards, agreed with you when we take the property on. Each visit produces a short written report with photos, covering the condition of the property and anything that needs attention.
How much does the service cost?
Fees depend on the property, its location and the level of service you want, so we quote individually rather than publishing a one-size-fits-all rate. When you contact us we will give you a clear written quote with everything itemised — no hidden charges and no surprises later.
Let's talk about your property
We are a launching service actively taking on new landlords across the West Midlands. Email us with a few details about your property — where it is, whether it is currently let, and what help you need — and we will come back to you with honest, practical advice and a clear quote.
No obligation, no pressure, and no jargon.